Hospital Headlines: Organizational and Leadership Growth and Advancements

Monday, May 13, 2019

Summa Health Launches Indoor Navigation App

Summa Health is the first hospital system in Northeast Ohio to provide a mobile indoor navigation system to patients and visitors of its downtown Akron campus. In partnership with LogicJunction, a technology firm located in Beachwood, Ohio, the hospital has implemented an app that provides GPS-like guidance indoors, offering turn-by-turn walking directions across its 1.2 million square foot campus.

“Navigating your way around a large hospital, especially when you are under stress because you or a loved one is not feeling well, can be confusing, frustrating and even a bit overwhelming,” said Dr. David Custodio, president of Summa’s Akron Campus. “Through this new interactive, user-friendly technology, we think visitors will find their way around here much easier. This is especially important now as we prepare to open our new patient tower later this spring.”


Summa Health’s wayfinding navigation app

The Way Finder app is designed to guide visitors throughout the hospital and its three connected medical office buildings via digital maps and routes that can be viewed with your smartphone. The app also provides estimated walking time and distance, a fully searchable doctors’ directory, and the ability to save appointment locations for future use.

In addition to the mobile app, patients and visitors may also access interactive directions from the hospital’s website and appointment reminders, as well as 10 digital kiosks that have been placed within main lobbies and walkways throughout the buildings. To date the system has already helped more than 10,000 users. The free Summa Way Finder app can be found in the iOS app store and the Google Play store.


Western Reserve Hospital’s Dr. Robert Kent lauded by Medical Society

Western Reserve Hospital President and CEO, Robert Kent, DO, FACOI, recently received the Summit County Medical Society Lifetime Achievement Award. Dr. Kent was presented the award by Waleed Nemer, MD, president, Summit County Medical Society, for a career devoted to positive change to healthcare delivery in the region. In addition to his role with the hospital, Dr. Kent maintains an active primary care practice, and serves as president of Western Reserve Hospital Partners (a physician investor group that founded Western Reserve Hospital) and president of Unity Health Network, the largest independent multi-specialty physician group in Northeast Ohio. During his tenure in leading these organizations, Dr. Kent has been selected as the Ernst & Young Entrepreneur of the Year recipient and noted multiple times as one of Becker’s Hospital Review’s Hospital and Health System Leaders to Know.


Dr. Robert Kent and Dr. Waleed Nemer

The Summit County Medical Society was founded in 1842, with membership boasting hundreds of physician members along with organizational members including hospitals, health systems and physician groups across Summit County. The Society assists doctors and other healthcare professionals through education programs and member benefits that help contain costs while ultimately saving money for patients.


Cleveland Clinic, Akron Children’s Expand Pediatric and Congenital Heart Collaboration

Cleveland Clinic and Akron Children’s Hospital are expanding their affiliation agreement that began in 2014 to now encompass all of pediatric cardiology and adult congenital cardiology — including clinical cardiology, imaging, interventional cardiology, and cardiothoracic surgery — bringing together a combined 30 pediatric cardiologists and surgeons who specialize in children and adults with congenital heart disease.

The program, known as the Pediatric and Adult Congenital Heart Center, is led by Hani Najm, MD, chair of Pediatric and Congenital Heart Surgery at Cleveland Clinic; Tess Saarel, MD, chair of Pediatric Cardiology at Cleveland Clinic Children’s; John Lane, MD, director of Pediatric Cardiology and the Adult Congenital Heart Service at Akron Children’s; and Robert Stewart, MD, chief of Cardiothoracic Surgery at Akron Children’s. Clinical administrative leads are Lars Svensson, MD, Ph.D., chairman of the Sydell and Arnold Miller Family Heart and Vascular Institute at Cleveland Clinic, and John Crow, MD, chairman of the Department of Surgery at Akron Children’s.

The entire team meets weekly to discuss cases, essentially giving patients an expanded “brain trust” of experienced pediatric cardiologists. Joint “on-call” schedules have been established and team members will share privileges at both hospitals. Patient families will have the option of getting their care at the location of their choice. Heart surgeries will continue to be performed at both Akron Children’s main hospital campus in downtown Akron and the Cleveland Clinic’s main campus in downtown Cleveland. Clinics will be offered as far south as Mansfield, as far north as Ashtabula, as far west as Norwalk and as far east as Youngstown.